Frequently Asked Questions

Find answers to common questions about our service, the legal framework for personal importation, and how we ensure your medication reaches you safely.

General Questions

Service & Process

Medical & Safety

Payment & Delivery

Still Have Questions?

Our patient support team is here to help. Get in touch with us and we'll be happy to answer any questions you may have about our service.

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Frequently Asked Questions

General Questions

Is this service legal?

Why is there an hCG shortage in the UK?

Is your hCG genuine?

Service & Process

Who is eligible for this service?

How long does it take to receive my medication?

How is my medication packaged?

What documentation will I receive?

Medical & Safety

Do I need a prescription?

What if I am a new patient?

How do I know I am taking the correct dosage?

Is hCG a controlled substance?

Payment & Delivery

What payment methods do you accept?

Do you deliver to all UK addresses?

What if my medication is damaged during delivery?

Still Have Questions?